System Engineer I

US-GA-Duluth
Req No.
2016-1247
Category
Information Technology
Type
Full-Time

Overview

CO-OP Financial Services is looking for a System Engineer I in our Enterprise Information Systems department. This position is located in Duluth, GA.

The System Engineer I will serve as a liaison for the System Engineer II and the Technical Analyst (TA) roles; being primarily responsible for the IST/Switch and supporting other business applications, including but not limited to MPI (MultiPoint Integrator), Concert ESB, Mobile Banking, and Data Navigator.

Duties and Responsibilities include:

  • Assist the Project Manager with all phases of an application project, including technical design and development, testing, deployment, resolving issues and ongoing maintenance.
  • Assist the Technical Admin with Client implementation and certification to the network and network transaction settlement.
  • Assist the Technical Admin with provisioning, maintaining and supporting EFT transaction application in a UNIX environment, and operation, maintenance and monitoring of EFT transaction applications.
  • Write detailed descriptions of user needs, process flows, and steps required to develop, modify or improve existing processes.
  • Prepare specifications, flow charts, and process diagrams to guide applications development.
  • Assist with the trouble-shooting of production issues.
  • Perform daily system monitoring, verify the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs, and verify completion of scheduled jobs such as crontab jobs and/or backups.
  • Perform regular file archival and purge as necessary.
  • Provide support per request from various help desk or business line associates. Investigate and troubleshoot issues.
  • Upgrade administrative tools and utilities. Configure or add new services as necessary.
  • Maintain and document operational, configuration, and other procedures.
  • Perform periodic performance reporting to support capacity planning.
  • Perform ongoing performance tuning, and resource optimization as required.

Qualifications

To perform this job successfully, an individual must have strong verbal and written communication skills. The individual must have the ability to work with other individuals of all levels with varying technical skills and work under pressure with minimal supervision, managing multiple projects simultaneously. We are looking for someone with the ability and desire to learn new skills quickly and maintain confidentiality with sensitive customer and internal information.

We are looking for someone with a Bachelor’s degree in computer science or related field from a four-year college or university and/or 2 or more years of experience. Prefer at least one year of hands-on experience with UNIX/LINUX, Oracle 10g, 11g or higher, UNIX Shell Scripting, Solaris and VPN. CompTIA Linux+ Certification preferred.

If you or someone you know can perform the duties and responsibilities required of the System Engineer I and have the skills and experience required, please submit your resume to be considered for the opportunity.

 

About Us

CO-OP Financial Services is the technology engine that provides access and convenience for credit unions. With over 35 years of credit union service, CO-OP connects credit union members to their accounts through Debit, Credit, ATM, Shared Branching, Member Interaction Services, Mobile, Virtual, and Bill Pay services. CO-OP serves a total of 3,500 member credit unions, 50 million cardholders, 30,000 surcharge-free ATMs, and more than 5,300 shared branches (with 2,000 self-service locations). Handling three billion-plus annual transactions, CO-OP is the nation’s largest credit union service organization—offering resources that enable deeper member engagement to help credit unions prosper.

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