The ECC Supervisor will lead and manage the Enterprise Command Center (ECC), which is responsible for ensuring that critical systems are up and working 24 hours a day, 7 days a week. This team will be responsible for incident management, monitoring and alerting, security and compliance checks, SLA reporting and metrics, deployments, and after-hours support. It is essential to ensuring availability of critical systems and on-time delivery of critical reports that meet or exceed client and business expectations.
If you are highly motivated and would enjoy the diversity of challenges and opportunities, please send your resume, cover letter and salary requirements.
CO-OP Financial Services is the technology engine that provides access and convenience for credit unions. With over 35 years of credit union service, CO-OP connects credit union members to their accounts through Debit, Credit, ATM, Shared Branching, Member Interaction Services, Mobile, Virtual, and Bill Pay services. CO-OP serves a total of 3,500 member credit unions, 50 million cardholders, 30,000 surcharge-free ATMs, and more than 5,500 shared branches. Handling three billion-plus annual transactions, CO-OP is the nation’s largest credit union service organization—offering resources that enable deeper member engagement to help credit unions prosper.