• Business Analyst - Project Consultant I

    Job Locations US-IA-Des Moines
    Req No.
    Project/Product Management
  • Overview

    CO-OP Financial Services provides technically superior products and services to financial institutions across the nation. We are seeking a talented Business Analyst - Project Consultant I to be responsible for identifying the tasks and techniques used to work as a liaison among project stakeholders in order to understand business process, structure, policies, and operations of the organization with the goal of helping deliver new and enhanced processes, products, and services. Assist in formulating recommendations that enable the organization or business unit achieve its goals. Person will have in-depth knowledge of one, or multiple areas, of CO-OP Financial Services departments, products and/or services.



    • Responsible for helping define estimate, scope and requirements templates for use by other business analysts or Client Delivery and Project Office and helping ensure those templates are used across all projects.
    • Helps guide in the areas of elicitation, requirements gathering, requirements analysis and solution assessment and validation.
    • Provide leadership in the evaluation of proposed solutions, ensure initial unit testing of all changes is completed, and further asses the deployed solution to ensure delivered results meet the needs of the business and or client
    • Ensure the development of all project scope and requirement documents are completed and signed off on by internal business partners and clients. Use an iterative approach when appropriate, involving business and clients to ensure needs and requirements are well defined.
    • Communicate effectively, consistently and iteratively with internal business partners and clients to ensure the understanding of appropriate business processes, requirements, and project timelines.
    • Proactively research and learn new processes and methodologies, share that knowledge with other team members and help lead in applying those processes and methodologies to our organization.


    • BS in Computer Information Systems / Management Information Systems or equivalent degree, or equivalent experience can be substituted for degree
    • In-depth knowledge of elicitation, requirements management, enterprise analysis, requirements analysis, and solution assessment and validation.
    • In-depth knowledge of use cases, process maps, data flow diagrams and ability assist in the creation and documentation of those processes.
    • In-depth knowledge of unit testing, integration testing, and functional testing.
    • Knowledge of Financial Institution Systems and project management methodologies.
    • Strong understanding of software development methodologies, design and implementation.
    • In-depth knowledge of entire development process, including specification, documentation and quality assurance.
    • 3+ years’ experience with Microsoft Office Professional and Internet applications.
    • Knowledge of SharePoint is preferred.
    • Knowledge of CO-OP Financial Services products and services with experience in an area(s) such as SpringBoard, MCI, FD Data Sources, Dynamic Reports, ClearTrend or other not listed.
    • 3+ years’ experience as a Business Analyst or in a Project Management role.
    • Knowledge of finance, credit card systems and FD data sources is preferred.


    About Us

    CO-OP Financial Services is the technology engine that provides access and convenience for credit unions. With over 35 years of credit union service, CO-OP connects credit union members to their accounts through Debit, Credit, ATM, Shared Branching, Member Interaction Services, Mobile, Virtual, and Bill Pay services. CO-OP serves a total of 3,500 member credit unions, 50 million cardholders, 30,000 surcharge-free ATMs, and more than 5,500 shared branches. Handling three billion-plus annual transactions, CO-OP is the nation’s largest credit union service organization—offering resources that enable deeper member engagement to help credit unions prosper.



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