• IT Business Analyst

    Job Locations US-IA-Des Moines
    Req No.
    Information Technology
  • Overview

    CO-OP Financial Services provides technically superior products and services to financial institutions across the nation. We are seeking a talented IT Business Analyst to be responsible for ensuring success of projects through detailed requirements gathering, scope development, application testing, and problem resolution.



    • Understanding of the business objectives and goals for projects.
    • Ability to independently research, analyze and develop business requirements for projects.
    • Actively contribute in the development of scope document(s) as a member of the project team.
    • Ability to communicate with internal business partners and external clients to understand business needs, document requirements and manage projects.
    • Maintain customer relationships.
    • Assist with implementation of technology products and resolving any issues.
    • Ability to implement and communicate projects’ status and deliver the results on time and within budget.
    • Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.


    • 5+ experience in an analysis, operational, or system position involving problem solving and planning.
    • Bachelor’s degree in management information systems, business or related field preferred.
    • Experience with internet-based applications.
    • Knowledge of processes and procedures.
    • Knowledge of our product lines.
    • Knowledge of technical systems (.NET, SQL, Microsoft-based servers) is a plus.
    • Outstanding interpersonal/relationship management and problem solving skills.
    • Experience interacting with both internal and external clients.
    • Customer/client service and leadership orientation – support strategic future, culture and leadership practices.


    About Us

    CO-OP Financial Services is the technology engine that provides access and convenience for credit unions. With over 35 years of credit union service, CO-OP connects credit union members to their accounts through Debit, Credit, ATM, Shared Branching, Member Interaction Services, Mobile, Virtual, and Bill Pay services. CO-OP serves a total of 3,500 member credit unions, 50 million cardholders, 30,000 surcharge-free ATMs, and more than 5,500 shared branches. Handling three billion-plus annual transactions, CO-OP is the nation’s largest credit union service organization—offering resources that enable deeper member engagement to help credit unions prosper.


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