CO-OP Financial Services provides technically superior products and services to financial institutions across the nation. We are seeking a talented Telecom Analyst to serve as the overall technical consultant for clients seeking to install, upgrade, or change their technical online authorization interfaces, telecommunications interfaces, and/or batch file transmission interfaces. The individual will be responsible for the technical implementation of various applications related to the payments industry. Specifically, this person will assemble client technical requirements, update the First Data client testing environments in preparation for client testing activities, and conduct thorough quality assurance, regression, and stress testing of the clients’ telecommunications, online, and/or batch interfaces. The Telecom Analyst ensures that clients’ technical interfaces are production-ready, error free, and in compliance with Network processing standards and technical requirements prior to production installation as well as the scheduling/tracking and monitoring of critical customer dates. The Telecom Analyst supports the client and/or the clients’ vendors through all phases of technical readiness and aids and assists the clients in preparation for testing; this includes maintaining testing logs and scripts and acting as the lead on resolving technical issues for and with clients’ and their vendors.
If you are highly motivated, team oriented, and would enjoy the diversity of challenges and opportunities, please submit your resume and cover letter.
CO-OP Financial Services is the technology engine that provides access and convenience for credit unions. With over 35 years of credit union service, CO-OP connects credit union members to their accounts through Debit, Credit, ATM, Shared Branching, Member Interaction Services, Mobile, Virtual, and Bill Pay services. CO-OP serves a total of 3,500 member credit unions, 50 million cardholders, 30,000 surcharge-free ATMs, and more than 5,500 shared branches. Handling three billion-plus annual transactions, CO-OP is the nation’s largest credit union service organization—offering resources that enable deeper member engagement to help credit unions prosper.