• Client Business Executive - Eastern Region

    Job Locations US
    Req No.
    Banking/EFT/Financial Services
  • Overview

    CO-OP Financial Services provides technically superior products and services to financial institutions across the nation. We are seeking a talented Client Business Executive to be responsible for serving in the capacity as a back-up to management, conduct onsite visits with clients nationwide, serve as an executive-level liaison, as well as evaluate, analyze, market, present, demonstrate, and sell products and services


    What your day will look like:

    • Responsible for developing and maintaining a high level of client satisfaction, especially at the executive level.
    • Responsibility in assisting assigned clients with growth of portfolio.
    • Integrate and cross sale of products to assigned credit unions.
    • Cross sale of CO-OP products and services to assigned credit unions.
    • Meet with Senior Executives on a consistent basis including CU leaders and Payment strategy leaders.
    • Take ownership of maintaining and growing the client relationships including the successful renewal of contracts.
    • Coordinate the necessary activities needed to improve client satisfaction at all levels of each customer’s organization.
    • Communicate effectively with the customer and all areas within The Members Group.
    • Establish and maintain long term relationships at all executive levels.
    • Develop and create a strategic brief for target clients.
    • Prepare detailed post visit reports.
    • Identify indicators that may be negative and develop plan to overcome these indicators.
    • Connect Payment Strategy to Corporate Strategy. 





    • Excellent communication, organizational and proven leadership skills.
    • Negotiation skills.
    • Effective presentation skills.
    • Bachelor’s degree in related field or equivalent work experience.
    • Knowledge of the credit union industry.
    • Knowledge of the financial industry, specifically credit, debit and ATMC.
    • Experienced knowledge of key account management.
    • Knowledge of contract negotiations, portfolio analysis and effective marketing practices.

    If you or someone you know can perform the duties and responsibilities required of the Client Business Executive and have the skills and experience required, please submit your resume to be considered for the opportunity.

    About Us

    CO-OP Financial Services is the technology engine that provides access and convenience for credit unions. With over 35 years of credit union service, CO-OP connects credit union members to their accounts through Debit, Credit, ATM, Shared Branching, Member Interaction Services, Mobile, Virtual, and Bill Pay services. CO-OP serves a total of 3,500 member credit unions, 50 million cardholders, 30,000 surcharge-free ATMs, and more than 5,500 shared branches. Handling three billion-plus annual transactions, CO-OP is the nation’s largest credit union service organization—offering resources that enable deeper member engagement to help credit unions prosper.


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