CO-OP Financial Services provides technically superior products and services to financial institutions across the nation. We are seeking a talented Desktop Support Specialist I to be responsible for analyzing, researching and resolving hardware and software issues as tier 2 support within the IT Service Desk team and for documentation of current processes and troubleshooting steps. This role will work directly with the Desktop Support supervisor and other members of the desktop team to review current setups and processes and work to create efficiencies in the process.
CO-OP Financial Services is the technology engine that provides access and convenience for credit unions. With over 35 years of credit union service, CO-OP connects credit union members to their accounts through Debit, Credit, ATM, Shared Branching, Member Interaction Services, Mobile, Virtual, and Bill Pay services. CO-OP serves a total of 3,500 member credit unions, 50 million cardholders, 30,000 surcharge-free ATMs, and more than 5,500 shared branches. Handling three billion-plus annual transactions, CO-OP is the nation’s largest credit union service organization—offering resources that enable deeper member engagement to help credit unions prosper.