• Project Coordinator

    Job Locations US-TX-Fort Worth
    Req No.
    2018-2327
    Category
    Project/Product Management
    Type
    Full-Time
  • Overview

    CO-OP Financial Services provides technically superior products and services to financial institutions across the nation. We are seeking a talented Project Coordinator to apply fundamental project management knowledge to deliver, assist and support the implementation of CO-OP programs, products and services for new and existing clients. The Project Coordinator is responsible for planning, organizing and controlling project activities, under the direction of a Project Manager and/ or Supervisor. The Project Coordinator has a good understanding of the tasks and resources required to facilitate an effective implementation. They will use that knowledge to support the tracking of a project within the project plan, create and monitor project documentation including meeting recaps and change control, and facilitate internal project meetings. The Project Coordinator will support multiple Project Managers and projects simultaneously.

     

     

    RESPONSIBILITIES:

     

    • Review the project scope at handover, and assist  in the development and tracking of the project plan and dependent deliverables. Assist in managing to the scope while tracking changes through change control at the direction of the PM or Supervisor.
    • Deliver effective, accurate and consistent verbal and written communication to project managers, project teams, management, external clients and vendors including, but not limited to project status reporting, timelines, task logs, risk logs, billable expenditures, budgets, and project closure documentation.
    • Assist in process documentation, meeting scheduling and facilitation (internal), and other duties as assigned. Follow up with resources for weekly hours reporting to projects, and maintain hour’s reports within project management software.
    • Ensure excellent customer service is delivered and maintained at all times; must understand client and internal resource needs, set and meet reasonable expectations, verify satisfaction, and suggest corrective actions when necessary.
    • Complete report generation, dashboard reporting, survey generation and facilitation, and other duties as assigned.
    • Actively supports CO-OP's  strategic future, culture and leadership practices in all activities.
    • Proactively pursues skill block development opportunities and can show expected progress on learning plans while working toward roles of increasing responsibility within the Project Services department.

     

     

    Qualifications

    • Microsoft Project or similar project management software.
    • Microsoft Office Suite.
    • Prefer 3-5 years in transaction related experience.
    • Prefer 3 years of project coordination.
    • Knowledge of business planning and project management.
    • Knowledge of internal product delivery processes and systems.
    • Problem resolution skills.
    • Facilitation and team building skills.
    • Working knowledge of a transaction processing system.
    • Project Management fundamentals.
    • Interpersonal and human relationships.
    • Excellent written communication.
    • Excellent verbal communication.
    • Solid organizational skills.
    • Time management skills.
    • Ability to lead meetings and stay on track.
    • Presentation skills.
    • Detail oriented.
    • Ability to recognize and solve problems.
    • Ability to manage multiple projects, adhering to deadlines.
    • Risk management skills.

     

    About Us

    CO-OP Financial Services is the technology engine that provides access and convenience for credit unions. With over 35 years of credit union service, CO-OP connects credit union members to their accounts through Debit, Credit, ATM, Shared Branching, Member Interaction Services, Mobile, Virtual, and Bill Pay services. CO-OP serves a total of 3,500 member credit unions, 50 million cardholders, 30,000 surcharge-free ATMs, and more than 5,500 shared branches. Handling three billion-plus annual transactions, CO-OP is the nation’s largest credit union service organization—offering resources that enable deeper member engagement to help credit unions prosper.

     

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