CO-OP Financial Services provides technically superior products and services to financial institutions across the nation. We are seeking a talented Sr. Technical Operations Analyst to be responsible for performing analysis of on-going maintenance activities and improvements of the NI implementation processes. The person will provide support on product functionality and implementation processes to NI resources, clients and third party vendors. Possess knowledge in all aspects of the core switch processing including hardware and auxiliary applications. Serve as technical escalation for highly visible, significant, switch processing issues with emphasis on swift, accurate resolution. Provide management with timely, accurate internal communication of significant processing events and executive management communication as required.
CO-OP Financial Services is the technology engine that provides access and convenience for credit unions. With over 35 years of credit union service, CO-OP connects credit union members to their accounts through Debit, Credit, ATM, Shared Branching, Member Interaction Services, Mobile, Virtual, and Bill Pay services. CO-OP serves a total of 3,500 member credit unions, 50 million cardholders, 30,000 surcharge-free ATMs, and more than 5,500 shared branches. Handling three billion-plus annual transactions, CO-OP is the nation’s largest credit union service organization—offering resources that enable deeper member engagement to help credit unions prosper.