• Network Engineer IV

    Job Locations US-CA-Rancho Cucamonga
    Req No.
  • The Opportunity

    CO-OP Financial Services provides technically superior products and services to financial institutions across the nation. We are seeking a talented Network Engineer IV to assist with end-to-end delivery and support of infrastructure solutions to our Clients.  Working with Development, Product, Operations and other Delivery teams, the candidate will design, deliver, maintain, and support infrastructure solutions that are technically sound, resilient to failure, operationally supportable, and meet the requirements of the business.  




    • The Network Engineer position requires the ability to actively contribute to the architecture, design and implementation of LAN/WAN technologies/processes for market leading financial services solutions in a global multi data center environment. 
    • This role also requires independent, technical leadership skills, ensuring projects are delivered within scope and on-time.
    • Primary responsibilities include direct contribution of architecting, developing and maintaining the security posture of our consumer facing products through technology and process in order to adequately protect CO-OP assets and customer data.
    • Additional responsibilities include ongoing engineering management for the current LAN/WAN infrastructure as well as supporting the implementation of LAN/WAN technology to protect information systems’ assets from intentional or inadvertent modification, disclosure or destruction.
    • The ideal candidate will have experience and direct knowledge of managing LAN/WAN infrastructure in large complex global multi-data center environments where financial services are present.
    • A high degree of collaboration with other Infrastructure teams is required to provide right level of agility within a defined delivery process.
    • The ideal candidate will leverage a consultative approach, exhibit strong leadership skills, be forward thinking, and be able to work effectively across a multitude of technical and non-technical groups in a diverse and talented team, continuously striving for excellence.
    • The Network engineering team is a point of escalation for operational issues, and will have some expectations regarding tier 3 support. 
    • Additional support related tasks may include major upgrade / patch planning and coordination, capacity planning, technical road maps, platform health-checks and will be involved in any significant quality issues for the existing infrastructure.
    • Security is a critical design requirement and data, systems, and applications must be protected at all points of the development lifecycle.
    • Communicate consistently and effectively with internal business partners to understand appropriate business requirements.
    • Assist project team members in developing scope documents, the development of project estimates.
    • Communicate consistently and effectively with internal business partners to understand appropriate business requirements.
    • Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.

    What You’ll Need to Succeed

    • BS in Computer Science / Computer Information Systems or equivalent degree, or equivalent experience can be substituted for degree.


      10+ years’ experience with Microsoft Windows Server, Microsoft Exchange, Microsoft Office Professional and Internet applications.
    • 10+ years’ experience with routers, firewalls, switches and other network related equipment.
    • 10+ years previous systems management experience required.
    • MCP/MCSA, CCNA, CCNP, CCIE Security+, and VCP certifications or equivalent experience required.
    • Advanced analytical, design and problem-solving skills at multi-product/multi-environment level to troubleshoot system defects and mitigate the issues they cause.
    • Expert skills in research and analysis, project planning and implementation. Understanding and awareness of business issues as they impact overall project plans.
    • Excellent verbal and written communications skills, with an ability to express and document complex technical concepts in business terms. Person must be able to communicate effectively verbally and in writing with technical staff, non-technical staff, end-users for requirements gathering, testing, training, and outcome validation. Good English-language skills, both verbal and written.
    • Excellent team-oriented interpersonal and communication skills and ability to work effectively in a cross-functional project team environment.
    • Expert understanding of concepts of project planning and project management techniques to assist in small projects and/or group initiatives.
    • Architect, Design, and implement enterprise grade network LAN/WAN infrastructure solutions to protect and support direct consumer facing solutions.
    • Participate in leading and defining best of class security practices for enterprise LAN/WAN networks providing high-volume financial services transactions.
    • Deploy solutions to conform to current and future Security certifications (PCI, NCUA) and CO-OP policy standards.
    • Develop and maintain architectural documents, engineering guidelines and procedures in support of CO-OP’s Best Practices.
    • Performance tuning, and crash dump analysis; Analyze the root cause of incidents.
    • Create in-depth documentation of network environment, processes and system configuration.
    • Participate in regular Sunday morning maintenance windows and after hour support calls.
    • Provide periodic Tier 3 support for the WAN Network Infrastructure.
    • Drive Continual Service Improvement.

    Why Join CO-OP?

    CO-OP Financial Services is the technology engine that provides access and convenience for credit unions. With over 35 years of credit union service, CO-OP connects credit union members to their accounts through Debit, Credit, ATM, Shared Branching, Member Interaction Services, Mobile, Virtual, and Bill Pay services. CO-OP serves a total of 3,500 member credit unions, 50 million cardholders, 30,000 surcharge-free ATMs, and more than 5,500 shared branches. Handling three billion-plus annual transactions, CO-OP is the nation’s largest credit union service organization—offering resources that enable deeper member engagement to help credit unions prosper.


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