• Enterprise Project Manager

    Job Locations US-GA-Duluth
    Req No.
  • The Opportunity

    CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.


    We are seeking a talented Enterprise Project Manager is to plan, organize, lead and control enterprise level cross-functional technology-based projects or programs that are highly complex and/or extra-large in scope, budget and impact. The Enterprise Project Manager also contributes to ongoing project process and policy improvement.


    What You Can Look Forward to

    • Collaborate with and lead project team(s) to create key project artifacts like the project charter, project budget, risk register, and product development lifecycle (PDLC) stage gate presentations.
    • Lead setting of project goals, significant milestones and project plan.
    • Work with technology leaders to identify project resources and develop schedules.
    • Assemble project team members; assign individual responsibilities; lead team meetings.
    • Oversee completion of project tasks, manage conflicts within group and escalate risks/issues as needed.
    • Coordinate technical professionals and other staff across other functions and disciplines.
    • Apply generally accepted project management methodology and enforce project standards.
    • Maintain project documentation; ensure project documents are complete, current and appropriately stored.
    • Prepare and disseminate project reports and communications; communicate with technology team, project sponsors, functional area managers and/or consultants regarding status of specific achievements.
    • Monitor and report on project budget.
    • Lead post-mortem project reviews.
    • Create, sustain and maintain relationships across the organization and with cross functional teams.
    • Mentors other members of PMO on project management discipline.
    • Performs special projects and other duties as assigned.
    • Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.

    What You’ll Need to Succeed

    • Bachelor’s Degree.
    • 5 years of Program Management experience and/or 15 years of Project Management experience.
    • Expertise in standard software packages, such as Microsoft Outlook, Word, Excel, PowerPoint, Visio and Project.
    • Expertise in SDLC’s like agile or waterfall.
    • Working knowledge of an ALM tool, such as Microsoft VSTS, JIRA or VersionOne.
    • Working knowledge of a PPM tool, such as Planview PPM Pro (formerly Innotas).
    • Knowledge of financial services technology industry. 
    • Expertise in product development lifecycle PDLC.
    • Strong financial acumen.
    • Demonstrated analytical skills; business trend analysis and forecasting.
    • Expert knowledge in: scope management, requirements management, resource management, communications management, risk management, quality management, financial management, and business continuity management.
    • Technical aptitude.
    • Excellent written and verbal communication skills.
    • Excellent negotiation and interpersonal skills.
    • Detail-oriented with strong problem-solving skills and the ability to identify, analyze, and resolve problems, driving solutions to completion.
    • Demonstrated ability to successfully influence multiple stakeholders and lead cross functional teams across geographies and functional units.
    • Strong knowledge of program, process, and change management techniques; structured approaches to problem solving, decision making, and business strategy.
    • Ability to work with individuals of all levels and varying technical skills. 
    • Team player, highly collaborative.
    • Ability to manage change and take active leadership in timely decision making.
    • Ability to adapt to change and balance competing demands with a positive attitude.
    • Ability to manage through ambiguity.

    Why Join CO-OP?

    Get ready to be part of the exciting, ever-evolving and growing credit union movement!  As a CO-OP employee, you’ll have a chance to directly impact the access of financial opportunities to individuals and communities – and you’ll help drive the future of fintech at an energetic organization where contributions are valued, and innovation is championed.   


    With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation.  CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.


    CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech.

    The Perks

    • Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services.
    • Health benefits – medical, dental, & vision plus wellness programs and gym reimbursements.
    • 401K with generous company match.
    • Tuition reimbursement.


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