• Executive Administrator

    Job Locations US-GA-Duluth
    Req No.
    Business/Client Support
  • The Opportunity

    CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.


    We are seeking a talented Executive Administrator to provide administrative assistance support to Executive Managers. 

    What You Can Look Forward to

    • Actively supports and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.
    • Coordinates the Executive Managers’ calendars and independently schedules appointments. 
    • Screens correspondence and responds independently when necessary.  Routes correspondence or action items to appropriate senior staff and requests action/information on behalf of the Executive Managers. Initiates follow-up to ensure item was handled if a reply or specific action is requested. 
    • Makes detailed travel arrangements and itineraries for the Executive Managers including air travel, ground transportation and lodging.  Prepares and submits all expense reports for the Executive Managers. Responsible for completing monthly variance reports.
    • Prepares presentations for Executive Managers.
    • Arranges programs, events, or meetings by arranging for facilities and catering, issuing information and controlling event budget.
    • Prepares and maintains correspondences and documents as it relates to committees and meetings the Executive Managers oversee.
    • Takes and transcribes minutes, and composes and prepares confidential correspondences, reports, and other complex documents. Acts as the custodian of corporate documents and records.
    • Anticipates needs of Executive Managers and acts accordingly.
    • Coordinates Executive Managers’ activities with Senior Leadership team.
    • Coordinates with clients’ as required to support escalations, visits, conference support, etc.
    • Must react to change productively and handle other essential tasks as assigned.
    • Regular attendance and punctuality as a full time employee in order to daily exercise all of the essential functions.
    • Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.

    What You’ll Need to Succeed

    • Associates degree required.
    • A minimum of five years’ experience as an Administrative Assistant required.
    • Expert in Microsoft application suite, including but not limited to, Office, Excel, Word, and PowerPoint.
    • Excellent verbal and written communication skills necessary to comprehend and compile communication on behalf of the Executive Managers.
    • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
    • Strong interpersonal skills and the ability to build relationships with all stakeholders.
    • Proven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrate the highest level of customer/client service and response.
    • Highly resourceful team-player, with the ability to also be extremely effective independently.
    • Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.
    • Superior written and verbal communication skills.
    • Ability to work under pressure.
    • Travel is required to attend off-site committee meetings and events.

    Why Join CO-OP?

    Get ready to be part of the exciting, ever-evolving and growing credit union movement!  As a CO-OP employee, you’ll have a chance to directly impact the access of financial opportunities to individuals and communities – and you’ll help drive the future of fintech at an energetic organization where contributions are valued, and innovation is championed.   


    With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation.  CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.


    CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech.

    The Perks

    • Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services.
    • Health benefits – medical, dental, & vision plus wellness programs and gym reimbursements.
    • 401K with generous company match.
    • Tuition reimbursement.


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