CO-OP Financial Services

Marketing Coordinator

Job Locations US-CA-Rancho Cucamonga
Req No.
2020-6380
Category
Business/Client Support
Type
Full-Time

The Opportunity

CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.

 

We are seeking a talented Marketing Coordinator to support the Marketing Production Manager with managing integrated marketing projects, campaign development/production and cost control. This role is responsible for managing projects, including planning, budgeting, developing, executing and follow-up for B2B and B2C programs.

What You Can Look Forward to

  • Under guidance, coordinate product marketing campaigns including cost control, traffic projects from creative development, to estimate approvals and budgeting, creative production (may involve print, interactive, social or other channels) and final execution, all while meeting deadlines and having strong project communication. Interact with vendors effectively.
  • Assist in the planning, implementation, lead handoff and reporting results of sales and lead generation campaigns.
  • Write and edit copy for email blasts, presentations, articles, sales letters, and relationship building programs under the direction of senior staff.
  • Performs quality assurance, including proofing copy and content; checking for brand compliance; testing digital workflows and forms.
  • Support Consumer Marketing programs to enhance and maintain a strong relationship with credit unions. Collaborate with the product team for consumer-facing products.
  • Recommends relationship building programs associated with fundraisers, promotional events and special events.  
  • Writes creative briefs with supervision.
  • Coordinates marketing team to support marketing data efforts by leading administration and logistics including maintaining accurate marketing database records, developing and running reports for both acquisition/cross-sell lead generation programs as well as relationship building/philanthropy programs.
  • Assists in corporate event and meeting coordination including but not limited to; conferences, User Meetings, CEO Roundtable and tradeshows.  This may include logistics, contract administration, preparation of promotional materials and evaluations.
  • Researches industry trends, products, competitive intelligence on an as-needed basis.  Develops findings reports.
  • Recommends some strategic efforts for the Marketing Department working in conjunction with marketing team members to provide back up and support for projects.
  • Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.
  • Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.

What You’ll Need to Succeed

  • Completion of high school, or equivalent.
  • Proven experience in integrated marketing.
  • 1-2 years of demonstrated marketing project coordination required, coordinating one or more of the following: product campaigns, direct marketing, or market research.
  • Bachelor’s degree (B.A. or B.S.) in Marketing, or related field preferred; and/or 3 years related experience.  
  • Previous exposure to design, usability and optimization techniques preferred.
  • Previous experience using analytical tools and reports preferred.
  • Knowledge of graphic design applications and basic knowledge of HTML is a plus.
  • Extremely proficient with Excel, Word, PowerPoint and Outlook.
  • Familiarity or use of marketing systems: CRM tools, marketing automation tools and online project workflow management.
  • Good project management and organizational skills to traffic multiple projects and business partner needs.
  • Good problem solving and critical thinking skills.
  • Detail focused with regards to successful marketing program execution. 
  • Good written and verbal communication skills with the ability to speak and present in front of an audience, along with interacting with internal and external clients.
  • Must be able to work in a team environment. 
  • Ability to work independently and prioritize multiple projects and responsibilities.
  • Ability to translate and analyze business metrics into concise communications.
  • Proficiency with Excel, Word, PowerPoint and Outlook.
  • Familiarity or use of marketing systems: CRM tools, marketing automation tools and online project workflow management.
  • Self-starter with strong work ethic, enthusiasm and ability to energize others.
  • Must be open to travel (up to 10% per year) and work overtime as needed.

Why Join CO-OP?

CO-OP is committed to fostering a workplace where every employee feels valued, respected, and connected. We are dedicated to understanding, attracting and engaging a diverse workforce where every employee can live up to their value; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives.  You will be part of an organization that focuses on a strong culture and embodies the credit union movement philosophy of People Helping People. CO-OP’s commitment to reflecting our own core values and purpose extends beyond how we serve our clients and the products that we deliver.

 

With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation. CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.

 

CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech.

The Perks

  • Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services.
  • Great Work/Life Benefits – Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 10 Paid Holidays.
  • Health benefits – medical, dental, & vision plus wellness programs and gym reimbursements.
  • 401K with generous company match.
  • Tuition reimbursement.

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