CO-OP Financial Services

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Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Fraud Detection Analyst I to analyz credit and debit accounts and transactions to detect potential fraud, trends and patterns while maintaining the highest level of customer satisfaction.    
Req No.
2020-5785
Category
Business/Client Support
Employment Status
Regular
Job Locations US-IA-Des Moines | US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Senior Product Coordinator to oversee and support Product Office operational activities and initiatives. Reporting directly to the Product Office, this position facilitates planning, coordination and implementation of ongoing product initiatives.
Req No.
2020-5782
Category
Professional
Employment Status
Regular
Job Locations US-TX-Fort Worth
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Internal Auditor - IT Focus to analyze risks, and provides recommended courses of action; including maintaining productive relationships with department and employees of all levels (staff, management, Vice Presidents, Executive Management) across the organization.  The Internal Auditor contributes to the Internal Audit Department by providing independent, objective assurance and consulting/advisory services to improve the organization’s operations.  The Internal Auditor determines that internal systems and controls are adequate and effective, including verifying the existence of assets and the maintenance of proper safeguards for their protection.  The Internal Auditor ensures that organizational policies/procedures, laws, and good practices are followed.
Req No.
2020-5778
Category
Professional
Employment Status
Regular
Job Locations US-CA-Rancho Cucamonga | US-OR-Salem | US-WA-Olympia
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Client Business Executive to conduct onsite visits with clients nationwide and serves as an executive-level liaison. In addition, the incumbent analyzes, markets, presents, demonstrates, and sells products and services.
Req No.
2020-5776
Category
Sales
Employment Status
Regular
Job Locations US-TX-Fort Worth
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Contact Center Supervisor to supervise daily Contact Center operations with direct oversight of Contact Center Agents. Develop, coache, mentor, train, review, and document agent performance.  Assist in managing daily department workflow assignments, processes to enhance departmental effectiveness and implementation of new processes, products and services while maintaining quality and service level standards.  
Req No.
2020-5755
Category
Business/Client Support
Employment Status
Regular
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Senior Financial Analyst to provide financial analysis and recommendations to management to make informed decisions and ensure efficient use of resources. This position provides financial analysis, reporting, and modeling for core products and services and select ancillary products and services that cross multiple business units.
Req No.
2020-4949
Category
Professional
Employment Status
Regular
Job Locations US-CA-Rancho Cucamonga | US-IA-Des Moines | US-TX-Fort Worth | US-GA-Atlanta | US-NE-Lincoln
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Director of Product to execute on the product strategy for CO-OP Financial Services’ products and solutions; manage portfolio of assigned products; develop delivery and implementation of Product Road-map for multi-phase product initiatives, follow the product development methodology & discipline within CO-OP Financial Services in collaboration with cross functional business units.   Responsibilities include product assessments, business case creation, business requirements, operating model, product positioning/commercialization, competitive analysis, product integration, market launch, and ongoing product lifecycle management.    
Req No.
2020-4917
Category
Management
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Business Analyst II that will be responsible for identifying the tasks and techniques used to work as a liaison among stakeholders in order to understand business process, structure, policies, and operations of the organization with the goal of helping deliver new and enhanced processes, products, and services.  This role will assist in formulating recommendations that enable the organization or business unit achieve its goals. 
Req No.
2020-4899
Category
Professional
Employment Status
Regular
Job Locations US-IA-Des Moines | US-CA-Rancho Cucamonga | US-TX-Fort Worth | US-GA-Duluth
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Enterprise Risk and Controls Manager to utilize the company’s risk management framework to identify, assess, monitor, and mitigate enterprise-wide risk. Primary role is to implement and manage the controls and issues management programs for the organization. The Risk and Controls Manager is responsible for ensuring adherence to the governance of the established risk framework and ongoing supervision of business controls, including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating remediation, and monitoring the first line of defense in an effort to minimize risk exposures and strengthen the overall control environments. Additionally, this role will analyze, create, and report risk metrics to senior management. 
Req No.
2020-4879
Category
Professional
Employment Status
Regular
Job Locations US-IA-Urbandale
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Chargeback Analyst to be responsible for processing cardholder related dispute claims for members of CO-OP Financial Services credit unions.  Primary duties include processing Chargebacks, researching and resolving cardholder claims of fraud and/or error while mitigating loss and maintaining a high level of productivity and accuracy.   Position serves as an in-house resource on debit and credit card operating rules and regulations with relation to Chargeback, Arbitration, Compliance and other dispute resolution methods for Visa and MasterCard.  Serves as primary contact and provides advisory support to credit union clients while maintaining the highest level of quality customer care.  
Req No.
2020-4858
Category
Business/Client Support
Employment Status
Temp
Job Locations US-IA-Urbandale
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Chargeback Analyst to be responsible for processing cardholder related dispute claims for members of CO-OP Financial Services credit unions.  Primary duties include processing Chargebacks, researching and resolving cardholder claims of fraud and/or error while mitigating loss and maintaining a high level of productivity and accuracy.   Position serves as an in-house resource on debit and credit card operating rules and regulations with relation to Chargeback, Arbitration, Compliance and other dispute resolution methods for Visa and MasterCard.  Serves as primary contact and provides advisory support to credit union clients while maintaining the highest level of quality customer care.  
Req No.
2020-4853
Category
Business/Client Support
Employment Status
Temp
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Fraud Project & Analytics Lead to provide expertise in ongoing companywide projects regarding Fraud operations for all platforms. Provide support to Fraud organization on internal project initiatives.
Req No.
2020-4790
Category
Professional
Employment Status
Regular
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Director, Product Management (Fraud Product Portfolio) to execute on the product strategy for CO-OP Financial Services’ products and solutions; manage portfolio of Fraud products; develop delivery and implementation of Product Road-map for multi-phase product initiatives, follow the product development methodology & discipline within CO-OP Financial Services in collaboration with cross functional business units.   Responsibilities include product assessments, business case creation, business requirements, operating model, product positioning/commercialization, competitive analysis, product integration, market launch, and ongoing product lifecycle management.
Req No.
2020-4769
Category
Management
Employment Status
Regular
Job Locations US-IA-Urbandale
We are seeking a talented Contact Center Agent I with a passion for providing top-notch levels of customer service. This individual will support CO-OP's Card Services division in meeting the dynamic business needs of the future.  Starting pay $15.00- $18.00/ Hour Responsibilities: - Manage incoming phone inquiries and requests from cardholders and financial institutions while maintaining timely problem resolution and high levels of customer satisfaction. - Analyze and identify caller needs while providing accurate information, initiate research and document all actions taken to ensure complete resolution. - Maintain excellent relationships with internal and external clients. - Review applicable industry publications to ensure that rules, regulations and compliance issues are being followed. - Work with multiple software applications and programs. - Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.
Req No.
2020-4760
Category
Business/Client Support
Employment Status
Regular
Job Locations US-IA-Des Moines | US-GA-Duluth | US-TX-Fort Worth | US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Privacy Coordinator to assist with the maintenance of the organization’s enterprise-wide privacy program with the purpose of protecting client, employee and end user information. This position coordinates, tracks and resolves privacy incidents as well as assists with the identification, evaluation and reporting on privacy risks. The incumbent helps to align the privacy posture of the organization in a manner that supports effective protection of personal information. The Privacy Coordinator manages and executes privacy controls in support of the organizations compliance and regulatory requirements. This position proactively works with business units to implement practices that meet defined policies and standards for privacy. 
Req No.
2019-4710
Category
Professional
Employment Status
Regular
Job Locations US-GA-Duluth | US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Client Services Representative I to provide the highest quality customer care to CO-OP Financial Services credit unions, the National Relationship Management team and other internal clients by providing timely problem resolution in order to assist with managing and retaining existing client relationships while managing special projects as assigned.
Req No.
2019-4701
Category
Business/Client Support
Employment Status
Regular
Job Locations US-GA-Duluth | US-IA-Des Moines | US-NC-Charlotte
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Data Architect to serve as a data management subject matter expert responsible for designing, creating, deploying and managing the organization's data architecture. The Data Architect is responsible for ensuring the organization’s data assets are in line with the defined data architecture and with the goals of the business. In order to accomplish this, the data architect will work collaboratively with a cross section of technical and non-technical users.  
Req No.
2019-4693
Category
Professional
Employment Status
Regular
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Business Analyst I to identify the tasks and techniques used to work as a liaison among stakeholders in order to understand business process, structure, policies, and operations of the organization with the goal of helping deliver new and enhanced processes, products, and services.  Assist in formulating recommendations that enable the organization or business unit achieve its goals.  Person will have expert knowledge of Three, or multiple areas, of CO-OP Configuration Management, its products and/or services. 
Req No.
2019-4652
Category
Professional
Employment Status
Regular
Job Locations US-CA-Rancho Cucamonga | US-IA-Des Moines | US-TX-Fort Worth
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Chief Accounting Officer to lead the accounting organization and is responsible for the strategic direction of the accounting organization, the control structure in place over accounting and external reporting, regulatory reporting, managing our external financial audits and leading the accounting team to implement the systems, processes and controls that support a growing financial technology company. 
Req No.
2019-4647
Category
Executive
Employment Status
Regular
Job Locations US-TX-Fort Worth
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Contact Center Agent I to apply knowledge of CO-OP’s organization and products in order to provide courteous and efficient service to Credit Union employees and or Credit Union members.  In addition the Contact Center Agent I will be accountable for meeting performance targets and necessary requirements for agent advancement via career path.  
Req No.
2019-4635
Category
Business/Client Support
Employment Status
Regular

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