CO-OP Financial Services

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Job Locations US-CA-Rancho Cucamonga | US-GA-Alpharetta | US-IA-Des Moines | US-TX-Fort Worth | US-NY-Albany
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Senior Product Manager to lead and own our Digital Payment Products. Major responsibilities will include product strategy development, requirements definition, go-to-market strategy, execution, and ongoing growth of individual service lines. This Senior Product Manager works extensively with clients, staff, analysts, and partners as well as provide strategic support to the sales and marketing teams. The Senior Product Manager facilitates the product development lifecycle through product assessments, business case creation, business requirements, operating model, product positioning/commercialization, competitive analysis, product integration, market launch, and ongoing product lifecycle management.    
Req No.
2020-6269
Category
Professional
Employment Status
Employee
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Sales Operations Analyst to operationally support sales, relationship and renewal team with ad-hoc day-to-day requests in partnership with Client Business Executives, Client Business Representatives, Regional Sales Managers, Sales Engineers and Sales Leadership to ensure that every activity is treated as an opportunity to deliver a superior client experience.  
Req No.
2020-6230
Category
Professional
Employment Status
Employee
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Intake Research Clerk to provide administrative support to Dispute Resolution Analysts in the Dispute Resolution Center.  Primary duties include case intake and workflow preparation of incoming cardholder dispute claims for members of CO-OP Financial Services credit unions.  Also conducts initial transaction data research and review while taking limited actions on cases within network and department guidelines.  Prepares dispute claims for further assessment while maintaining a high level of productivity and accuracy. 
Req No.
2020-6224
Category
Business/Client Support
Employment Status
Employee
Job Locations US-IA-Des Moines | US-TX-Fort Worth
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Technology Advisor III (API SME) to provide subject matter expertise and technology strategy for internal business units and CO-OP clients. Develops highly complex solutions that require analysis and research. Works on multiple projects as a technology lead and completes complex tasks, projects or issues that involve a high degree of risk, impacts business unit performance and makes use of the individuals’ high degree of knowledge within one or more areas of technology consulting and business analysis. Provides troubleshooting and solutioning to reach the client or business objective.  
Req No.
2020-6188
Category
Professional
Employment Status
Employee
Job Locations US-TX-Fort Worth
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Contact Center Agent I to apply knowledge of CO-OP’s organization and products in order to provide courteous and efficient service to Credit Union employees and or Credit Union members.  In addition the Contact Center Agent I will be accountable for meeting performance targets and necessary requirements for agent advancement via career path.  
Req No.
2020-5976
Category
Business/Client Support
Employment Status
Employee
Job Locations US-TX-Fort Worth
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Contact Center Lead Agent to serve as a subject matter expert for Contact Center Generalists. This position provides technical expertise to team member inquiries related to loans, product, and technical issues in accordance to company guidelines. The Contact Center Lead Agent acts as primary escalation level for CO-OP customers and their members. The incumbent also assists the leadership team with training of staff. 
Req No.
2020-5972
Category
Business/Client Support
Employment Status
Employee
Job Locations US-GA-Duluth | US-GA-Alpharetta
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Database Administrator I to develop, test, maintain, and support company databases. This position helps ensure databases are secure, scalable, and optimized for end-user performance. In addition, the Database Administrator I analyzes and troubleshoots database related issues and provides solutions.
Req No.
2020-5962
Category
Professional
Employment Status
Temp
Job Locations US-GA-Duluth | US-GA-Alpharetta
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Enterprise Command Center (ECC) Administrator I to be responsible for 24x7 monitoring, troubleshooting, and resolving problems associated with IT services. Responsibilities include fielding trouble notifications, providing proper documentation of these activities, escalating problems in accordance with policy, analyzing and reporting performance data, and problem troubleshooting and resolution.
Req No.
2020-5942
Category
Technical Support
Employment Status
Employee
Job Locations US-IA-Urbandale
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Fraud Detection Analyst I to analyz credit and debit accounts and transactions to detect potential fraud, trends and patterns while maintaining the highest level of customer satisfaction.       Shifts are 4 days a week for 10 hours each day. We have the following shift available: - 12:30-11 Wed/Thu/Fri/Sun
Req No.
2020-5854
Category
Business/Client Support
Employment Status
Employee
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Intake Research Clerk to provide administrative support to Dispute Resolution Analysts.  Primary duties include case intake and workflow preparation of incoming cardholder dispute claims for members of CO-OP Financial Services credit unions.  Also conducts initial transaction data research and review while taking limited actions on cases within network and department guidelines.  Prepares dispute claims for further assessment while maintaining a high level of productivity and accuracy.  
Req No.
2020-5779
Category
Business/Client Support
Employment Status
Employee
Job Locations US-TX-Austin | US-TX-Fort Worth | US-NE-Lincoln
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Senior Product Manager to lead and own assigned product service lines. Major responsibilities will include product strategy development, requirements definition, go-to-market strategy, execution, and ongoing growth of individual service lines. This Senior Product Manager works extensively with clients, staff, analysts, and partners as well as provide strategic support to the sales and marketing teams. The Senior Product Manager facilitates the product development lifecycle through product assessments, business case creation, business requirements, operating model, product positioning/commercialization, competitive analysis, product integration, market launch, and ongoing product lifecycle management. This role also requires the candidate to delve deeper into big data, machine learning, understand algorithms and statistics to create final data products & solutions in partnership with technology teams.   
Req No.
2020-4947
Category
Professional
Employment Status
Employee
Job Locations US-CA-Rancho Cucamonga | US-IA-Des Moines | US-TX-Fort Worth
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Chief Accounting Officer to lead the accounting organization and is responsible for the strategic direction of the accounting organization, the control structure in place over accounting and external reporting, regulatory reporting, managing our external financial audits and leading the accounting team to implement the systems, processes and controls that support a growing financial technology company. 
Req No.
2019-4647
Category
Executive
Employment Status
Employee
Job Locations US-NY-Albany
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Client Services Specialist I to provide high quality customer service and technical support to our EFT Debit, Shared Branching, TMG Credit, and Covera clients.  This role handles the daily operational service calls and provides resolution to our internal and external client via phone calls, e-mail or ticket inquiries.  
Req No.
2019-4395
Category
Business/Client Support
Employment Status
Temp

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