CO-OP Financial Services

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Job Locations US-CA-Rancho Cucamonga | US-GA-Alpharetta | US-IA-Des Moines | US-TX-Fort Worth | US-NY-Albany
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Senior Product Manager to lead and own our Digital Payment Products. Major responsibilities will include product strategy development, requirements definition, go-to-market strategy, execution, and ongoing growth of individual service lines. This Senior Product Manager works extensively with clients, staff, analysts, and partners as well as provide strategic support to the sales and marketing teams. The Senior Product Manager facilitates the product development lifecycle through product assessments, business case creation, business requirements, operating model, product positioning/commercialization, competitive analysis, product integration, market launch, and ongoing product lifecycle management.    
Req No.
2020-6269
Category
Professional
Employment Status
Regular
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Intake Research Clerk to provide administrative support to Dispute Resolution Analysts.  Primary duties include case intake and workflow preparation of incoming cardholder dispute claims for members of CO-OP Financial Services credit unions.  Also conducts initial transaction data research and review while taking limited actions on cases within network and department guidelines.  Prepares dispute claims for further assessment while maintaining a high level of productivity and accuracy.  
Req No.
2020-6263
Category
Business/Client Support
Employment Status
Temp
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Sales Operations Analyst to operationally support sales, relationship and renewal team with ad-hoc day-to-day requests in partnership with Client Business Executives, Client Business Representatives, Regional Sales Managers, Sales Engineers and Sales Leadership to ensure that every activity is treated as an opportunity to deliver a superior client experience.  
Req No.
2020-6230
Category
Professional
Employment Status
Regular
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Intake Research Clerk to provide administrative support to Dispute Resolution Analysts.  Primary duties include case intake and workflow preparation of incoming cardholder dispute claims for members of CO-OP Financial Services credit unions.  Also conducts initial transaction data research and review while taking limited actions on cases within network and department guidelines.  Prepares dispute claims for further assessment while maintaining a high level of productivity and accuracy.  
Req No.
2020-6228
Category
Business/Client Support
Employment Status
Temp
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Intake Research Clerk to provide administrative support to Dispute Resolution Analysts in the Dispute Resolution Center.  Primary duties include case intake and workflow preparation of incoming cardholder dispute claims for members of CO-OP Financial Services credit unions.  Also conducts initial transaction data research and review while taking limited actions on cases within network and department guidelines.  Prepares dispute claims for further assessment while maintaining a high level of productivity and accuracy. 
Req No.
2020-6224
Category
Business/Client Support
Employment Status
Regular
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Senior Financial Analyst to provide financial analysis and recommendations to management to make informed decisions and ensure efficient use of resources. This position provides financial analysis, reporting, and modeling for core products and services and select ancillary products and services that cross multiple business units.
Req No.
2020-6220
Category
Professional
Employment Status
Regular
Job Locations US-GA-Duluth | US-GA-Alpharetta | US-IA-Des Moines | US-TX-Fort Worth | US-CA-Rancho Cucamonga | US-NC-Charlotte
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Data Project Team Lead I (Agile) to lead agile project teams developing strategic data initiatives for COOP, insuring their successful delivery within expected delivery dates. The DPTL will manage team ceremonies, boards, shape positive team behavior, and help remove obstacles. The DTPL will work closely with product and business partners to organize the team’s work and schedule according to priorities. The DPTL will be responsible for updates to CO-OP management and departments, and participate in project, stakeholder, product launch, etc., meetings, as needed.
Req No.
2020-6212
Category
Professional
Employment Status
Temp
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Principal Information Security Lead to serve as a partner to the different business groups within CO-OP. The incumbent oversees the implementation of new projects, technologies and provides guidance to business units regarding business unit specific requirements around information security. This role identifies current and emerging information security of the organization and leads the implementation of solutions that address these requirements.   CO-OP uses a three lines of defense model and this role is within the second line Information Security team. This role is primarily an oversight and reporting role, and requires experience in Information Security as well as an understanding of technical/security concepts and controls. 
Req No.
2020-6209
Category
Professional
Employment Status
Regular
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Systems Analyst I to help businesses to increase their output and enhance their profitability by improving their IT systems and applications. They should be able to assess existing IT solutions, analyze their functionality, efficiency and productivity, and then help organizations design, develop and implement new technical solutions. This role partners closely with IT teams, Business teams and Clients to provide technical support and help them solve their problems and identify solutions.
Req No.
2020-6208
Category
Professional
Employment Status
Regular
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Billing Associate to prepare, analyze, and process client billing line items. The incumbent also maintains accounts receivable and billing records. 
Req No.
2020-6200
Category
Business/Client Support
Employment Status
Regular
Job Locations US-NE-Lincoln
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Senior Client Service Executive to serve as the main operational contact between assigned clients and the sales, relationship, operations and IT departments. This position manages client’s daily operational needs and provides consultative lead on all client requests and inquiries to best meet business objectives. The person in this position articipates as a project team member on client implementations and establishes and maintains strong relationship/partnership with clients, operational managers and teams.  The Senior Client Service Executive provides knowledge and support of client escalations and resolutions and proactively pursues development and opportunities and shows expected progress on learning plan.
Req No.
2020-6198
Category
Professional
Employment Status
Regular
Job Locations US-GA-Duluth | US-GA-Alpharetta | US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Senior Security Engineer that will have a deep technical background, substantial hands-on experience, and passion for information security along with a desire to champion best practices. This role is responsible for performing all engineering functions required to support day-to-day data security operations, including supporting and maintaining a broad suite of information security infrastructure. This role is required to participate in the planning, design, installation, and maintenance of security systems in support of confidentiality, integrity, and availability. This role is accountable for reviewing security configurations on systems and networking infrastructure components, providing guidance on availability and integrity, and monitoring compliance with regulatory requirements, and security standards.  This role is instrumental in the assessment of technology risk and in addressing security issues, coordinating and executing remediation activities alongside technology partners across the organization.
Req No.
2020-6197
Category
Professional
Employment Status
Temp
Job Locations US-GA-Duluth | US-GA-Alpharetta | US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Senior Security Engineer that will have a deep technical background, substantial hands-on experience, and passion for information security along with a desire to champion best practices. This role is responsible for performing all engineering functions required to support day-to-day data security operations, including supporting and maintaining a broad suite of information security infrastructure. This role is required to participate in the planning, design, installation, and maintenance of security systems in support of confidentiality, integrity, and availability. This role is accountable for reviewing security configurations on systems and networking infrastructure components, providing guidance on availability and integrity, and monitoring compliance with regulatory requirements, and security standards.  This role is instrumental in the assessment of technology risk and in addressing security issues, coordinating and executing remediation activities alongside technology partners across the organization.
Req No.
2020-6196
Category
Professional
Employment Status
Temp
Job Locations US-IA-Des Moines | US-TX-Fort Worth
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Technology Advisor I to provide  API subject matter expertise and technology strategy for internal business units and CO-OP clients.  Develops solutions that require analysis and research.  Works on multiple projects as a technology consultant and completes complex tasks, projects or issues that involve a high degree of risk, impacts business unit performance and makes use of the individuals’ high degree of knowledge within one or more areas of technology consulting and business analysis. Provides troubleshooting and solutioning to reach the client or business objective.  
Req No.
2020-6188
Category
Professional
Employment Status
Regular
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Intake Research Clerk to provide administrative support to Dispute Resolution Analysts in the Dispute Resolution Center.  Primary duties include case intake and workflow preparation of incoming cardholder dispute claims for members of CO-OP Financial Services credit unions.  Also conducts initial transaction data research and review while taking limited actions on cases within network and department guidelines.  Prepares dispute claims for further assessment while maintaining a high level of productivity and accuracy. 
Req No.
2020-6187
Category
Business/Client Support
Employment Status
Regular
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Senior Sales Engineer to sell the full suite of organizational products and solutions for net new sales, add-on product sales and renewals. This position serves as an industry expert in payments platforms and an expert solution specialist on all CO-OP products and technology services.  Actions taken by Sales Engineers are in support of the Sales Team consisting of Regional Sales Managers (RSM) and Client Business Executives (CBE). Additional responsibilities include ongoing support to internal partners and teams who service existing CO-OP clients and renewals including Client Business Manager (CBM).
Req No.
2020-6186
Category
Sales
Employment Status
Regular
Job Locations US-NE-Lincoln
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Technical Product Owner to represent the product team as the product owner with the technical teams and provide the technical direction for CO-OP Financial Services’ products and solutions; manage  assigned development products; oversee technical develop delivery,  implementation, and backlog of Product Road-map for multi-phase product initiatives, follow the product development methodology & discipline within CO-OP Financial Services in collaboration with cross functional business units.   Responsibilities include product assessments, business case creation, business requirements, operating model, product positioning/commercialization, competitive analysis, product integration, market launch, and ongoing product lifecycle management.   
Req No.
2020-6184
Category
Professional
Employment Status
Regular
Job Locations US-GA-Duluth | US-GA-Alpharetta | US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Senior Security Engineer that will have a deep technical background, substantial hands-on experience, and passion for information security along with a desire to champion best practices. This role is responsible for performing all engineering functions required to support day-to-day data security operations, including supporting and maintaining a broad suite of information security infrastructure. This role is required to participate in the planning, design, installation, and maintenance of security systems in support of confidentiality, integrity, and availability. This role is accountable for reviewing security configurations on systems and networking infrastructure components, providing guidance on availability and integrity, and monitoring compliance with regulatory requirements, and security standards.  This role is instrumental in the assessment of technology risk and in addressing security issues, coordinating and executing remediation activities alongside technology partners across the organization.
Req No.
2020-6002
Category
Professional
Employment Status
Temp
Job Locations US-IA-Urbandale
We are seeking a talented Contact Center Agent I with a passion for providing top-notch levels of customer service. This individual will support CO-OP's Card Services division in meeting the dynamic business needs of the future.  Responsibilities: - Manage incoming phone inquiries and requests from cardholders and financial institutions while maintaining timely problem resolution and high levels of customer satisfaction. - Analyze and identify caller needs while providing accurate information, initiate research and document all actions taken to ensure complete resolution. - Maintain excellent relationships with internal and external clients. - Review applicable industry publications to ensure that rules, regulations and compliance issues are being followed. - Work with multiple software applications and programs. - Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.
Req No.
2020-6001
Category
Business/Client Support
Employment Status
Regular
Job Locations US-GA-Duluth | US-GA-Alpharetta
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Systems Engineer IV (Linux) to perform enterprise project work for new and existing custom and client server based applications that are secure, scalable, and robust.
Req No.
2020-5995
Category
Professional
Employment Status
Regular

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