CO-OP Financial Services

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Job Locations US-CA-Rancho Cucamonga
We are seeking a talented Intake Research Clerk to provide administrative support to Dispute Resolution Analysts in the Dispute Resolution Center.  Primary duties include case intake and workflow preparation of incoming cardholder dispute claims for members of CO-OP Financial Services credit unions.  Also conducts initial transaction data research and review while taking limited actions on cases within network and department guidelines.  Prepares dispute claims for further assessment while maintaining a high level of productivity and accuracy. 
Req No.
2020-6735
Category
Business/Client Support
Employment Status
Temp
Job Locations US-CA-Rancho Cucamonga
We are seeking a talented Intake Research Clerk to provide administrative support to Dispute Resolution Analysts in the Dispute Resolution Center.  Primary duties include case intake and workflow preparation of incoming cardholder dispute claims for members of CO-OP Financial Services credit unions.  Also conducts initial transaction data research and review while taking limited actions on cases within network and department guidelines.  Prepares dispute claims for further assessment while maintaining a high level of productivity and accuracy. 
Req No.
2020-6717
Category
Business/Client Support
Employment Status
Temp
Job Locations US-TX-Fort Worth
We are seeking a talented Manager, Contact Center to manage daily Contact Center operations with direct oversight of Contact Center Supervisors. The person in this role develops, coaches, mentors, trains, reviews, and documents Supervisor performance. The Manager, Contact Center manages daily department workflow assignments, processes to enhance departmental effectiveness and implementation of new processes, products and services while maintaining quality and service level standards.  
Req No.
2020-6716
Category
Management
Employment Status
Employee
Job Locations US-IA-Des Moines | US-NE-Lincoln | US-MO-Jefferson City
We are seeking a talented Client Business Executive to conduct onsite visits with clients nationwide and serves as an executive-level liaison. In addition, the incumbent analyzes, markets, presents, demonstrates, and sells products and services.
Req No.
2020-6714
Category
Sales
Employment Status
Employee
Job Locations US-IA-Des Moines
We are seeking a talented Business Analyst IV to be responsible for identifying the tasks and techniques used to work as a liaison among stakeholders in order to understand business process, structure, policies, and operations of the organization with the goal of helping deliver new and enhanced processes, products, and services. This role assists in formulating recommendations that enable the organization or business unit achieve its goals.  The person in this position will have expert knowledge of one, or multiple areas, of CO-OP IT infrastructure, its products and or services.  
Req No.
2020-6713
Category
Professional
Employment Status
Temp
Job Locations US-GA-Alpharetta
We are seeking a talented Cybersecurity Intern to work directly with the Cybersecurity Operations team performing activities relating to monitoring and responding to security events.
Req No.
2020-6710
Category
Internship
Employment Status
Intern
Job Locations US-IA-Des Moines
We are seeking a talented Sales Intern to help support the SVP of Sales Operations with revenue based selling of the full suite of organizational products and solutions for net new sales, existing sales and renewals. The intern will also provide ongoing support to internal partners and teams who service existing CO-OP clients and renewals including Client Business Representatives (CBR).
Req No.
2020-6709
Category
Internship
Employment Status
Intern
Job Locations US-IA-Des Moines
We are seeking a talented Application Development Intern to help develop, test, maintain, and support applications that are secure, scalable, and robust. The intern will gain experience analyzing and troubleshooting software problems and providing solutions to those problems.
Req No.
2020-6706
Category
Internship
Employment Status
Intern
Job Locations US-GA-Alpharetta
We are seeking a talented Enterprise Command Center (ECC) Administrator I to be responsible for 24x7 monitoring, troubleshooting, and resolving problems associated with IT services. Responsibilities include fielding trouble notifications, providing proper documentation of these activities, escalating problems in accordance with policy, analyzing and reporting performance data, and problem troubleshooting and resolution.
Req No.
2020-6704
Category
Technical Support
Employment Status
Employee
Job Locations US-CA-Rancho Cucamonga | US-GA-Alpharetta | US-IA-Des Moines | US-TX-Fort Worth | US-UT-Salt Lake City | US-PA-Harrisburg | US-NC-Charlotte
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Project Manager to plan, organize, lead and control technology-based projects that are moderately complex and/or medium to large in scope, budget and/or revenue.
Req No.
2020-6703
Category
Professional
Employment Status
Employee
Job Locations US-IA-Des Moines | US-GA-Alpharetta | US-TX-Fort Worth
We are seeking a talented Director, Incident Management to lead the Enterprise Command Center, Incident Management and Problem Management. This role oversees enterprise-wide system availability through monitoring all applications and systems, leading efforts to recover systems experiencing outages or degradation of service, and leading efforts to resolve re-occurring system issues across the enterprise.  
Req No.
2020-6702
Category
Management
Employment Status
Employee
Job Locations US-IA-Des Moines | US-GA-Alpharetta | US-TX-Fort Worth | US-NC-Charlotte
We are seeking a talented Application Architect (Solutions Architect) to design and implement information systems which will adequately support the organization. This position identifies new technologies, partners, and applications to enhance and improve the companies market or internal offerings.  This role assists with creation and maintenance of a technology reference model. The Application Architect creates architecture artifacts along the project lifecycle to document technical requirements and vision. They also work with other areas of the business to assess needs and figure out the underlying issue that needs to be solved.   This position leads application and solution architecture practice across engineering scrum teams and identifies project and solution-related architectural issues to the wider architecture team. The Application Architect analyzes system requirements and ensures that systems will offer secure solutions and will be effectively integrated with current applications. The person in this role ensures that all systems are working at optimal levels and offers support to application development department regarding new technologies and system requirements.
Req No.
2020-6700
Category
Professional
Employment Status
Temp
Job Locations US-IA-Urbandale
We are seeking a talented Fraud Detection Analyst I to analyz credit and debit accounts and transactions to detect potential fraud, trends and patterns while maintaining the highest level of customer satisfaction.    
Req No.
2020-6698
Category
Business/Client Support
Employment Status
Employee
Job Locations US-IA-Des Moines
We are seeking a talented IT Quality Assurance Analyst Intern to carry out basic quality assurance processes; assist in developing test plans and test cases from functional specifications and business requirements, executing test cases, tracking software defects and verifying the software fixes.  This includes unit, integration, system, regression and UAT.  This role partners closely with other QA members, business analysts, software development and the stakeholders of the business. It is essential to ensuring on-time and on-budget delivery of new and enhanced business capabilities that meet or exceed expectations.  
Req No.
2020-6696
Category
Internship
Employment Status
Intern
Job Locations US-IA-Des Moines
We are seeking a talented Client Services Specialist I to provide high quality customer service and technical support to our EFT Debit, Shared Branching, TMG Credit, and Covera clients.  This role handles the daily operational service calls and provides resolution to our internal and external client via phone calls, e-mail or ticket inquiries.  
Req No.
2020-6694
Category
Business/Client Support
Employment Status
Employee
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Configuration Analyst to control and configure the processing systems for credit, debit, loyalty, prepaid and shared branch platforms from requests interpreted and requirements gathered by the Configuration Management Business Analyst. This position is responsible for the execution and delivery of low complexity project activities of onboarding new clients, perform changes for existing clients or enhance the transactional processing environment. Person will have expert knowledge of one, or multiple areas, of CO-OP Configuration Management, its products and or services.  
Req No.
2020-6674
Category
Professional
Employment Status
Employee
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Supervisor, Client Services to supervise and coordinate activities and daily operations of the Client Services Department in reviewing and resolving of Client Service related issues and ensuring quality customer care to CO-OP Financial Services credit unions.
Req No.
2020-6673
Category
Management
Employment Status
Employee
Job Locations US-CA-Rancho Cucamonga
We are seeking a talented Intake Research Clerk to provide administrative support to Dispute Resolution Analysts in the Dispute Resolution Center.  Primary duties include case intake and workflow preparation of incoming cardholder dispute claims for members of CO-OP Financial Services credit unions.  Also conducts initial transaction data research and review while taking limited actions on cases within network and department guidelines.  Prepares dispute claims for further assessment while maintaining a high level of productivity and accuracy. 
Req No.
2020-6670
Category
Business/Client Support
Employment Status
Employee
Job Locations US-CA-Rancho Cucamonga
We are seeking a talented Intake Research Clerk to provide administrative support to Dispute Resolution Analysts in the Dispute Resolution Center.  Primary duties include case intake and workflow preparation of incoming cardholder dispute claims for members of CO-OP Financial Services credit unions.  Also conducts initial transaction data research and review while taking limited actions on cases within network and department guidelines.  Prepares dispute claims for further assessment while maintaining a high level of productivity and accuracy. 
Req No.
2020-6669
Category
Business/Client Support
Employment Status
Employee
Job Locations US-NC-Charlotte
We are seeking a talented Program Manager to facilitate all aspects of ongoing program management; leads program management launch team and plans, organizes and controls program activities. This position develops program hierarchies and oversees multiple project plans, implementation schedules; directs and tracks overall resource usage and combined project tasks to ensure successful delivery of all projects and to plan for future onboarding. The Program Manager oversees all communications, risks and budgets to ensure the stakeholder(s) is satisfied with the result.
Req No.
2020-6668
Category
Professional
Employment Status
Employee

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