CO-OP Financial Services

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Job Locations US-GA-Alpharetta | US-NC-Charlotte | US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Data Operations Administration Manager to join our Enterprise Technology Organization (ETO).  In this role, the portfolio manager will work closely with the SVP of Data Management in managing all Data Projects.
Req No.
2020-6554
Category
Professional
Employment Status
Employee
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Client Business Manager to proactively manage a portfolio of mid-tier relationships, larger Core-Accounts and potentially some other smaller client relationships.  The focus will be to retain and grow existing client relationships, add-on sales, maintain high level of client satisfaction and prospect for new line of business opportunities. This position requires frequent travel.   
Req No.
2020-6490
Category
Sales
Employment Status
Employee
Job Locations US-NE-Lincoln
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Configuration Analyst III to interpret requirements, manage, lead and perform the duties and activities associated with daily configuration and control of processing systems in the transaction processing industry, i.e. credit, debit, loyalty, prepaid, and shared branch platforms. This position is also responsible for execution and delivery of project activities to onboard new clients, perform changes for existing clients or enhance the transactional processing environment. This role will be responsible for developing and executing end-to-end use case testing associated with operational enhancements and/or project delivery. The work of this position enables both client and CO-OP business revenue generation.
Req No.
2020-6486
Category
Professional
Employment Status
Employee
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Client Service Executive to serve as the main operational contact between assigned clients and the sales, relationship, operations and IT departments. This role manages client’s daily operational needs and provides a consultative lead on all client requests and inquiries to best meet business objectives. The Client Service Executive participates as a project team member on client implementations and establishes and maintains strong relationship/partnership with clients, operational managers and teams.  The person in this role provides knowledge and support of client escalations and resolutions while proactively pursuing development and opportunities and shows expected progress on learning plan.
Req No.
2020-6483
Category
Professional
Employment Status
Employee
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Application Developer IV (C#/Mulesoft) to design, develop, test, maintain, and support complex applications that are secure, scalable, and robust. The Developer IV will lead and participate in the creation of enterprise solutions. This position is reserved for staff that has tenure and is a specialist/expert in their area. Takes a broad perspective to identify solutions and is able to work independently with little guidance.
Req No.
2020-6482
Category
Professional
Employment Status
Employee
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Industry Compliance Officer to be the overall owner for relationship management with Associations and Networks, including CO-OP interactions and client escalations. Additionally, they play a supporting role with internal operational impacts from changes initiated by Associations and Networks.
Req No.
2020-6478
Category
Professional
Employment Status
Employee
Job Locations US-GA-Alpharetta
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Security Analyst II to be responsible for performing activities relating to monitoring and responding to security events. The Security Analyst receives, researches, triages and documents all security events and alerts as they are received. This individual supports multiple security-related platforms and technologies, interfacing with others within the IT organization, as well as other internal business units and external customers/partners. Events will be generated from endpoints, networks, security information and event management (SIEM) systems, threat intelligence platforms, employees, third-parties and other sources. The Security Analyst II is expected to provide in-depth analysis, and make recommendations to team leadership, as required.   The Security Analyst II is an involved member of the Cybersecurity team. This role must display an in-depth understanding of new trends and technologies related to IT security and compliance. This role will provide contributions toward the Cybersecurity tactical roadmap.
Req No.
2020-6467
Category
Professional
Employment Status
Employee
Job Locations US-GA-Alpharetta
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Security Analyst II to be responsible for performing activities relating to monitoring and responding to security events. The Security Analyst receives, researches, triages and documents all security events and alerts as they are received. This individual supports multiple security-related platforms and technologies, interfacing with others within the IT organization, as well as other internal business units and external customers/partners. Events will be generated from endpoints, networks, security information and event management (SIEM) systems, threat intelligence platforms, employees, third-parties and other sources. The Security Analyst II is expected to provide in-depth analysis, and make recommendations to team leadership, as required.   The Security Analyst II is an involved member of the Cybersecurity team. This role must display an in-depth understanding of new trends and technologies related to IT security and compliance. This role will provide contributions toward the Cybersecurity tactical roadmap.
Req No.
2020-6466
Category
Professional
Employment Status
Employee
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Chargeback Analyst I to be responsible for processing cardholder related dispute claims for members of CO-OP Financial Services credit unions.  Primary duties include processing Chargebacks, researching and resolving cardholder claims of fraud and/or error while mitigating loss and maintaining a high level of productivity and accuracy.   Position serves as an in-house resource on debit and credit card operating rules and regulations with relation to Chargeback, Arbitration, Compliance and other dispute resolution methods for Visa and MasterCard.  Serves as primary contact and provides advisory support to credit union clients while maintaining the highest level of quality customer care.
Req No.
2020-6459
Category
Business/Client Support
Employment Status
Employee
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Chargeback Analyst I to be responsible for processing cardholder related dispute claims for members of CO-OP Financial Services credit unions.  Primary duties include processing Chargebacks, researching and resolving cardholder claims of fraud and/or error while mitigating loss and maintaining a high level of productivity and accuracy.   Position serves as an in-house resource on debit and credit card operating rules and regulations with relation to Chargeback, Arbitration, Compliance and other dispute resolution methods for Visa and MasterCard.  Serves as primary contact and provides advisory support to credit union clients while maintaining the highest level of quality customer care.
Req No.
2020-6457
Category
Business/Client Support
Employment Status
Employee
Job Locations US-TX-Fort Worth
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Network Engineer II to assist with the day to day operations of the network infrastructure that supports products and solutions to our Clients. Working with Development, Product, Production Support, and Build teams, the candidate will maintain, support, and optimize network infrastructure services to provide resiliency, stability, and meet the requirements of the business.  
Req No.
2020-6446
Category
Professional
Employment Status
Employee
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Production Support Specialist I to respond to and diagnose problems through discussions with users. Tasks include problem recognition, research, isolation, and resolution steps. The person in this role must be able to resolve less complex problems immediately, while more complex problems are assigned to senior level support.
Req No.
2020-6444
Category
Technical Support
Employment Status
Employee
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Product Marketing Manager to be responsible for the product marketing roadmap and plans, execution throughout the product lifecycle and supporting the business development and sales team with go-to-market strategy/tactical delivery components ensuring revenue and customer satisfaction goals are met.   Develop, direct and deliver cut-through marketing strategies to position new and legacy products,  leverage brand, drive continued account growth and ancillary product sales while increasing consumer-level member adoption rates.  Develop fully integrated communications programs, public relations, media relations, social media, advertising, collateral, direct marketing and digital marketing.
Req No.
2020-6441
Category
Professional
Employment Status
Temp
Job Locations US-TX-Fort Worth
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Account Manager to be responsible for proactively managing portfolios of Custom Contact Center Credit Union relationships and potentially some other smaller client relationships. Focus will be to retain and grow existing client relationships, add-on sales, maintain high level of client satisfaction, escalate and support timely resolution of problems. This will be an inside position and account management will take place via phone, email, and webinar interactions.
Req No.
2020-6440
Category
Business/Client Support
Employment Status
Employee
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Fraud Defect Analyst to be responsible for conducting investigations into missed fraud cases, strategy design inefficiencies and system and rule update errors. The analyst will conduct root cause analysis on issues to provide thorough documentation and suggest and/or carry out appropriate training. Will help maintain an efficient and functional set of strategies for all client portfolios. They will use available and create ad hoc reports to determine areas of improvement. This position will work closely with the Fraud Projects & ATO and Fraud Prevention in order to align with organization goals. Ability to work effectively and confidently with fraud operations management will be crucial to the success of the position.
Req No.
2020-6438
Category
Professional
Employment Status
Employee
Job Locations US-TX-Fort Worth
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Facilities Coordinator to work with a high degree of efficiency and timeliness in responding and resolving building and equipment maintenance issues, vendor oversight, office relocations, corporate supplies purchasing and stocking and a wide range of facility support requests.  This position assists in identifying cost savings, reduction of staff time, and building efficiency.  The Facilities Coordinator works on special projects which may include researching and evaluating cost savings and presenting recommendations.     
Req No.
2020-6436
Category
Business/Client Support
Employment Status
Employee
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Account Based Settlement Analyst to assist with monitoring, analyzing and reconciling the Network, Card and Account activity utilizing the settlement database and settling funds with clients.
Req No.
2020-6435
Category
Professional
Employment Status
Employee
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Account Takeover Consultant I to provide Fraud mitigation expertise in the area of Account Takeover Fraud Detection supporting multiple fraud tools relating to potential Account fraud takeover including Shared Branch, Contact Center, Online and Card fraud.  This position reviews aspects of Shared Branch fraud reporting from clients, communicates with clients regarding fraud cases, researches and reports on fraud events while maintaining a knowledge of fraud related tools that support the payment based product environment.
Req No.
2020-6433
Category
Business/Client Support
Employment Status
Employee
Job Locations US-CA-Sacramento | US-IA-Iowa | US-GA-Atlanta | US-TX-Austin
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Senior Marketing Automation Administrator to be the driving force behind CO-OP’s B2B marketing success with Marketo and/or Pardot. This position leads both strategic and tactical implementation and will solely own the instance. The person in this role develops and delivers effective automated marketing programs and campaigns that will help deliver relevance with content and nurture the buyers to help grow marketing-influenced funnel and closed revenue.
Req No.
2020-6429
Category
Professional
Employment Status
Employee
Job Locations US-IA-Urbandale
We are seeking a talented Contact Center Agent I with a passion for providing top-notch levels of customer service. This individual will support CO-OP's Card Services division in Urbandale Iowa. Responsibilities: - Manage incoming phone inquiries and requests from cardholders and financial institutions while maintaining timely problem resolution and high levels of customer satisfaction. - Analyze and identify caller needs while providing accurate information, initiate research and document all actions taken to ensure complete resolution. - Maintain excellent relationships with internal and external clients. - Review applicable industry publications to ensure that rules, regulations and compliance issues are being followed. - Work with multiple software applications and programs. - Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.
Req No.
2020-6422
Category
Business/Client Support
Employment Status
Employee

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