CO-OP Financial Services

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Job Locations US-CA-Sacramento | US-IA-Iowa | US-GA-Atlanta | US-TX-Austin
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Senior Marketing Automation Administrator to be the driving force behind CO-OP’s B2B marketing success with Marketo and/or Pardot. This position leads both strategic and tactical implementation and will solely own the instance. The person in this role develops and delivers effective automated marketing programs and campaigns that will help deliver relevance with content and nurture the buyers to help grow marketing-influenced funnel and closed revenue.
Req No.
2020-6429
Category
Professional
Employment Status
Employee
Job Locations US-GA-Duluth | US-NC-Charlotte | US-IA-Des Moines | US-TX-Fort Worth | US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Data Developer III that works independently and may play the role of technical lead on key strategic projects as related to data infrastructure, reporting, data triage, master data management, and other related data initiatives.  This role serves as a team lead by mentoring all other levels of data.  This position helps guide and mentor less experienced and skilled team members on technology industry standards, tools, and practices as well as design and implement best practices for data development.  The Data Developer III partners closely with ET&S (Enterprise Technology & Services), business and operation teams. 
Req No.
2020-6423
Category
Professional
Employment Status
Temp
Job Locations US-IA-Urbandale
We are seeking a talented Contact Center Agent I with a passion for providing top-notch levels of customer service. This individual will support CO-OP's Card Services division in Urbandale Iowa. Responsibilities: - Manage incoming phone inquiries and requests from cardholders and financial institutions while maintaining timely problem resolution and high levels of customer satisfaction. - Analyze and identify caller needs while providing accurate information, initiate research and document all actions taken to ensure complete resolution. - Maintain excellent relationships with internal and external clients. - Review applicable industry publications to ensure that rules, regulations and compliance issues are being followed. - Work with multiple software applications and programs. - Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.
Req No.
2020-6422
Category
Business/Client Support
Employment Status
Employee
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Procurement Negotiator to manage the procurement of goods and services for the enterprise.  The person in this role guides internal and external stakeholders through the vendor process, which includes: managing contract negotiations and renewals, administering and facilitating contracts with both internal and external customers, and managing areas of contract risk and enforcing appropriate risk mitigation terms.
Req No.
2020-6419
Category
Professional
Employment Status
Employee
Job Locations US-IA-Urbandale
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Fraud Detection Analyst I to analyz credit and debit accounts and transactions to detect potential fraud, trends and patterns while maintaining the highest level of customer satisfaction.       The shift for this position is Sunday, Monday, Wednesday and Thursday, 9am - 7:30pm.
Req No.
2020-6418
Category
Business/Client Support
Employment Status
Employee
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Retail Line Settlement Analyst to be responsible for monitoring, analyzing and reconciling the account based retail line interface activity and settling funds with clients. This role is accountable for controlling company exposure to liability.
Req No.
2020-6409
Category
Professional
Employment Status
Employee
Job Locations US-TX-Fort Worth
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Supervisor, Contact Center to supervise Contact Center operations with direct oversight of Contact Center Agents.  The supervisor develops, coaches, mentors, trains, reviews, and documents agent performance.  This role assists in managing daily department workflow assignments, processes to enhance departmental effectiveness and implementation of new processes, products and services while maintaining quality and service level standards.   
Req No.
2020-6406
Category
Management
Employment Status
Employee
Job Locations US-GA-Alpharetta
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Senior Internal Auditor - IT Focus contributes to the Internal Audit Department by providing independent, objective assurance and consulting/advisory services to improve the organization’s operations.  The Senior Internal Auditor with IT Focus will assist with analyzing risks and providing recommended courses of action; maintaining productive relationships with department and employees of all levels (staff, management, Vice Presidents, Executive Management) across the organization.   In addition, the Senior Internal Auditor with IT Focus will assist with identifying and assessing internal systems and controls to ascertain if they are adequate and operating effectively.  
Req No.
2020-6405
Category
Professional
Employment Status
Employee
Job Locations US-IA-Urbandale
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Chargeback Analyst (Contract to Permanent) to be responsible for processing cardholder related dispute claims for members of CO-OP Financial Services credit unions.  Primary duties include processing Chargebacks, researching and resolving cardholder claims of fraud and/or error while mitigating loss and maintaining a high level of productivity and accuracy.   Position serves as an in-house resource on debit and credit card operating rules and regulations with relation to Chargeback, Arbitration, Compliance and other dispute resolution methods for Visa and MasterCard.  Serves as primary contact and provides advisory support to credit union clients while maintaining the highest level of quality customer care.
Req No.
2020-6383
Category
Business/Client Support
Employment Status
Temp
Job Locations US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Marketing Coordinator to support the Marketing Production Manager with managing integrated marketing projects, campaign development/production and cost control. This role is responsible for managing projects, including planning, budgeting, developing, executing and follow-up for B2B and B2C programs.
Req No.
2020-6380
Category
Business/Client Support
Employment Status
Employee
Job Locations US-CA-Rancho Cucamonga | US-IA-Des Moines | US-GA-Alpharetta | US-TX-Fort Worth
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Product Marketing Manager to be responsible for the product marketing roadmap and plans, execution throughout the product lifecycle and supporting the business development and sales team with go-to-market strategy/tactical delivery components ensuring revenue and customer satisfaction goals are met.   Develop, direct and deliver cut-through marketing strategies to position new and legacy products,  leverage brand, drive continued account growth and ancillary product sales while increasing consumer-level member adoption rates.  Develop fully integrated communications programs, public relations, media relations, social media, advertising, collateral, direct marketing and digital marketing.
Req No.
2020-6364
Category
Professional
Employment Status
Temp
Job Locations US-IA-Des Moines | US-TX-Fort Worth
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Business Analyst II- IT (Salesforce) to be responsible for identifying the tasks and techniques used to work as a liaison among stakeholders in order to understand business process, structure, policies, and operations of the organization with the goal of helping deliver new and enhanced processes, products, and services. This role will assist in formulating recommendations that enable the organization or business unit achieve its goals. The person in this position will have expert knowledge of one, or multiple areas, of CO-OP IT infrastructure, its products and or services.  
Req No.
2020-6363
Category
Professional
Employment Status
Employee
Job Locations US-IA-Des Moines | US-GA-Alpharetta | US-NC-Charlotte
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Data Reporting Developer IV (SSRS) to work independently, provide guidance and training to other data reporting developers, as well assist and lead strategic projects as related to data reporting, data triage, master data management, and other related data initiatives. The incumbent may also lead medium to larger enterprise level data reporting projects, and provide recommendations on building enterprise and client solutions that drive value. The Data Reporting Developer IV closely partners with business, operational teams and clients to meet the needs for data and reporting in multiple platforms including recurring data extracts, SQL Server Reporting Services (SSRS) reports, as well lead the distribution strategy for data and report delivery. Individual will need to be detail focused and communicate well.
Req No.
2020-6361
Category
Professional
Employment Status
Employee
Job Locations US-IA-Des Moines | US-CA-Sacramento
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Technical Product Owner to represent the product team as the product owner with the technical teams and provide the technical direction for CO-OP Financial Services’ products and solutions; manage  assigned development products; oversee technical develop delivery,  implementation, and backlog of Product Road-map for multi-phase product initiatives, follow the product development methodology & discipline within CO-OP Financial Services in collaboration with cross functional business units.   Responsibilities include product assessments, business case creation, business requirements, operating model, product positioning/commercialization, competitive analysis, product integration, market launch, and ongoing product lifecycle management.
Req No.
2020-6356
Category
Professional
Employment Status
Employee
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Fraud Prevention Consultant I to be the first point of contact for clients and internal staff for Fraud risk mitigation related inquiries. Responsible for maintaining fraud performance and rule mitigation methods through various fraud products and tools. May be required to work weekends.  This position would start and remain remote for the time being however the role is permanently located in Des Moines IA and is not a permanent remote opportunity.
Req No.
2020-6355
Category
Business/Client Support
Employment Status
Employee
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Supervisor, Fraud Prevention to supervise and coordinate activities and daily operations of the Fraud Prevention staff; includes but not limited to supporting Neural Net Fraud Monitoring and Authorization Block tools, reviewing, analyzing, resolving, escalating Risk/Fraud related issues, managing resources, assigning tasks, duties and projects, being available as a go-to staff representative for Fraud Prevention team, Call Center and other departments. The person should ensure quality customer care to CO-OP Financial Services credit unions.
Req No.
2020-6330
Category
Management
Employment Status
Employee
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Client Services Representative I to provide the highest quality customer care to CO-OP Financial Services credit unions, the National Relationship Management team and other internal clients by providing timely problem resolution in order to assist with managing and retaining existing client relationships while managing special projects as assigned.
Req No.
2020-6327
Category
Business/Client Support
Employment Status
Employee
Job Locations US-IA-Des Moines
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Business Development Analyst to lead strategic projects and other data quality remediation planning activities. This position closely partners with business and operational teams. The Business Development Analyst detects patterns and possible solutions from smaller to medium volumes of data.  
Req No.
2020-6321
Category
Professional
Employment Status
Employee
Job Locations US-IA-Des Moines | US-NY-Albany | US-GA-Alpharetta | US-TX-Fort Worth | US-CA-Rancho Cucamonga
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Senior Product Manager to lead and own assigned product service lines. Major responsibilities will include product strategy development, requirements definition, go-to-market strategy, execution, and ongoing growth of individual service lines. This Senior Product Manager works extensively with clients, staff, analysts, and partners as well as provide strategic support to the sales and marketing teams. The Senior Product Manager facilitates the product development lifecycle through product assessments, business case creation, business requirements, operating model, product positioning/commercialization, competitive analysis, product integration, market launch, and ongoing product lifecycle management.    
Req No.
2020-6314
Category
Professional
Employment Status
Employee
Job Locations US-CA-Sacramento | US-GA-Alpharetta | US-TX-Fort Worth | US-CA-Rancho Cucamonga | US-NC-Charlotte
CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks.  As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.   We are seeking a talented Data Developer III to be a technology data developer that works independently and may play the role of technical lead on key strategic projects as related to data infrastructure, reporting, data triage, master data management, and other related data initiatives. This role serves as a team lead by mentoring all other levels of data. This position helps guide and mentor less experienced and skilled team members on technology industry standards, tools, and practices as well as design and implement best practices for data development. The Data Developer III partners closely with ET&S (Enterprise Technology & Services), business and operation teams.
Req No.
2020-6275
Category
Professional
Employment Status
Temp

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